For Dial-up Modem Connections: We suggest completely downloading and saving a dial up version prior to viewing.
For Broadband Connections: Our streaming videos are provided in RealVideo®, RTSP (Real Time Streaming Protocol) and are delivered via UDP transport (User Datagram Protocol). This technology constantly adjusts your stream in real time to provide higher quality, smooth viewing - particularly for longer clips.
Firewalls may block RTSP/UDP streams. If you are behind a firewall-enabled DSL/Cable modem or router at home, UDP connections are often blocked by default and stalling may occur. Internet gaming enthusiasts and distance learning students often encounter this situation and must configure their modem and/or router accordingly. Please contact your access provider or modem/router manufacturer for assistance in opening appropriate UDP ports. Simply put, for broadband users willing to make this effort, the quality of streaming video is surprisingly high and we trust you'll agree, well worth it.
Corporate network policies may prohibit inbound UDP connections. However, using a newer player, broadband users behind a firewall can often watch a dial up version while downloading is in progress - with minimal or no stalling. After buffering the video, play begins rather quickly (please be patient; your buffering time may vary). Download versions play in a smaller size player and are more compressed to reduce download times.
Windows Media© is a registered trademark of Microsoft Corporation.
QuickTime® is a registered trademark of Apple Computer, Inc.
RealVideo® is a registered trademark of RealNetworks, Inc.
